information is used soley by ArtReach Children's Theatre Plays.
The information we collect is confidential, secure and protected. It
is used only to process customer orders and it is not shared with or
provided to any other websites, companies or organizations for any
purposes. Online transactions are processed via a secure server
link (SSL) to our hosting service, StoreSecured.com.
We automatically send emails for customer registration, order
confirmation and shipment notification. We occasionally send
new product announcements and customer newsletters, though customers
can easily unsubscribe to these occasional emails at any time.
We do not send unsolicited, unrelated spam nor do we provide customer
email addresses to any other party other that our email service, VerticalResponse.com.
information such as items added to the shopping cart.
We do not partner with or have special relationships with any ad
server websites or advertising companies. We do advertise on
Internet search engine services such as Google.com, but we do not
share or provide any customer information to these services.
RETURNS / REFUNDS:
We strive for 100% customer satisfaction and will promptly replace
any damaged, incorrect, incomplete or otherwise unusable item(s) free
All sales of scripts, guides and
soundtracks are non-returnable, non-refundable. We provide free
samples on our website and we are available (phone or email) to
answer questions before placing orders. Full production scripts may
be purchased on a perusal basis for only $9.95 before ordering a
We are usually willing to exchange
a production package for another, more suitable, play title if the
need arises. Please feel free to contact us to discuss your
Royalties for cancelled
performances will be refunded only if we are notified at least 15
days prior to the planned performances. Royalties will not be
refunded for cancellations due to low turnout, low sales, technical
issues or other unforseen circumstances.
Shipping & handling charges are
non-refundable. Customers are encouraged to purchase the downloadable
versions of our products to avoid shipping charges.