Privacy / Return Policy

All customer information is used soley by ArtReach Children's Theatre Plays.

SECURITY: The information we collect is confidential, secure and protected. It is used only to process customer orders and it is not shared with or provided to any other websites, companies or organizations for any purposes.  Online transactions with personal customer information are processed via a secure server link (SSL) to our certified hosting service, StoreSecured.com (HTTPS secure link). 

EMAILS: We automatically send emails for customer registration, order confirmation and shipment notification.  We occasionally send new product announcements and customer newsletters, though customers can easily unsubscribe to these occasional emails at any time.  We do not send unsolicited, unrelated spam nor do we provide customer email addresses to any other party other that our email service, iContact.com.

COOKIES: We use cookies to store customer preferences and to record session information such as items added to the shopping cart.

ADVERTISING: We do not partner with or have special relationships with any ad server websites or advertising companies.  We do advertise on Internet search engine services such as Google.com, but we do not share or provide any customer information to these services.

RETURNS / REFUNDS: We strive for 100% customer satisfaction and will promptly replace any damaged, incorrect, incomplete or otherwise unusable item(s) free of charge.

All sales of scripts, guides and soundtracks are non-returnable, non-refundable. We provide free samples on our website and we are available (phone or email) to answer questions before placing orders. Full production scripts may be purchased on a perusal basis for only $9.95 before ordering a production package.

We are usually willing to exchange a production package for another, more suitable, play title if the need arises. Please feel free to contact us to discuss your particular situation.

Royalties for cancelled performances will be refunded only if we are notified at least 15 days prior to the planned performances. Royalties will not be refunded for cancellations due to low turnout, low sales, technical issues or other unforseen circumstances.

Shipping & handling charges are non-refundable. Customers are encouraged to purchase the downloadable versions of our products to avoid shipping charges.


Download your School Play Package and start rehearsals today!

SECURE ONLINE ORDERS
Click for How to Order page.
Phone: 941.753.3222
Fax: 941.753.5407 (Fax & Mail Order Form)
Schools: Fax your Purchase Order!
HOW TO ORDER

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